Corporate Communications, Training, & Employee Certification
How one customer thinks about Communications and Training
Our largest global customer is laser focused on the importance of clear, consistent, messaging that extends beyond the classroom - far beyond. Imagine that you are walking down the hallway of a remote campus somewhere in Asia, when right in front of you appears a large banner announcing your very own project, along with all the reasons why everyone at this remote campus will be impacted when it hits in six months. By explaining in full 'public' view that your project will disrupt the usual function of the employee benefits portal, but also the reasons and future benefits, employees are more apt to adopt the coming changes during deployment. The small investment made in corporate communications, in a case like this one, may improve user adoption and ensure on-time acceptance of an otherwise difficult change.
Employee certification reduced error$ and rework with LMS*
* Learning management system
Procter & Gamble is a stickler for product quality, as everyone who has used a P&G product already knows. But, did you realize that P&G is equally committed to eliminating errors in the daily work of its staff, while improving the day-to-day experience?
Consumer products client recognize$ internal 'customer'
Having a core principle that 'the customer drives everything we do,' one client company recognizes that the 'user experience' from the viewpoint of the employee has an even greater impact on the bottom line than the shopper.
We helped bring UX alive in a key business function.
Creative approach to Training reduces Travel (...and $ave$)
We were the first to bring 'time-shifting' and 'place-shifting' simultaneously into the training ecosystem for one of our largest customers - almost twenty years ago!
We have found that we get better engagement using a combination of creative technology and design.